Frequently Asked Questions
Everything you need to know about shopping with Rosalique UK
What are your UK shipping options and delivery times?
We offer Standard Shipping (3-5 business days) and Express Delivery (1-2 business days). Orders placed before 2 PM GMT are typically dispatched the same day.
What is your return policy for beauty and skincare products?
We offer a 30-day return policy. Products must be unopened, in their original packaging, and in a resalable condition due to hygiene standards.
Are Rosalique products suitable for sensitive skin?
Yes, our products are specifically formulated for hypersensitive and redness-prone skin. They are dermatologically tested and non-comedogenic.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status in real-time.
Do you ship internationally outside of the UK?
While we primarily serve the UK market via this site, we do offer international shipping to select countries. Shipping costs and delivery times will be calculated at checkout.